1. The Who, Why and When of Virtual Work
2. High-Performance Virtual Teams
3. Communication
4. Technology—and How to Use It!
5. Virtual Work and Time
6. Managing Conflict
7. Diversity in Virtual Teams
8. Cultural Diversity
9. Leading a Virtual team
10. Working For Yourself, from Home

Globalization is quickly making the world smaller, but the work challenges larger. Colleagues and clients are diverse and work from different locations. So how do we stay connected, efficient, and productive? What do we do to overcome technological, cultural, and time challenges? With practical skills and effective techniques, Working in a Virtual World will help you to improve your business relationships, whether people are located on the next floor, in the next building, or in an entirely different country. This book gives you insights and hands-on techniques to make working in the virtual world work for you, including communicating with clarity, using technology productively, overcoming time challenges, connecting with others, dealing with issues, being inclusive of diversity, working with cultural differences, and leading effectively. ---provided by publisher