Raman, Meenakshi <br/><br/>
Business Communication / 
by Meenakshi Raman and Praksha Singh  
 - 2nd ed.  
 - New Delhi:  Oxford University Press,  2012. 
 - xvii, 650p.;  24cm. 
<br/><br/>PART I UNDERSTANDING BUSINESS COMMUNICATION<br/>Chapter 1. Nature and Scope of Communication<br/>Chapter 2. Non-verbal Communication<br/>Chapter 3. Cross-cultural Communication<br/>Chapter 4. Technology-enabled Business Communication<br/>PART II WRITING BUSINESS MESSAGES AND DOCUMENTS<br/>Chapter 5. Business Writing<br/>Chapter 6. Business Correspondence<br/>Chapter 7. Instructions<br/>Chapter 8. Business Reports and Proposals<br/>Chapter 9. Careers and Résumés<br/>PART III DEVELOPING ORAL COMMUNICATION SKILLS FOR BUSINESS<br/>Chapter 10. Effective Listening<br/>Chapter 11. Business Presentations and Public Speaking<br/>Chapter 12. Conversations<br/>Chapter 13. Interviews<br/>Chapter 14. Meetings and Conferences<br/>Chapter 15. Group Discussions and Team Presentations<br/>Chapter 16. Team Briefing<br/>PART IV UNDERSTANDING SPECIFIC COMMUNICATION NEEDS<br/>Chapter 17. Communication across Functional<br/>Chapter 18. Corporate Communication<br/>Chapter 19. Persuasive Strategies in Business Communication<br/>Chapter 20. Ethics in Business Communication<br/>Chapter 21. Business Communication Aids 
<br/><br/> Business Communication 2e provides comprehensive and in-depth coverage of the concepts and key applications of business communication. The second edition of this text for management students has been revised to reflect recent changes in the business environment and the needs of students. (Source: WorldCat) 
<br/><br/><label>ISBN: </label>9780198077053 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management Communication<br/> Business communication
<br/><br/><label>Dewey Class. No.: </label>808.06665  / RAM