000 | 00757nam a22001817a 4500 | ||
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003 | OSt | ||
005 | 20250207141000.0 | ||
008 | 240808b |||||||| |||| 00| 0 eng d | ||
020 | _a9788170005780 | ||
040 | _c. | ||
082 |
_a025.524 _bCOF |
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100 | _aCoffman, Steve | ||
245 |
_aGoing live starting and running a virtual reference service / _cby Steve Coffman |
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260 |
_aNew Delhi: _bEss Ess Publications, _c2009. |
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300 |
_a182p.; _c23cm. |
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505 | _aChapter 1. References: The first one hundred years Chapter 2. Getting Started: Designing Virtual Reference Systems Chapter 3. Managing Virtual References Services Chapter 4. Marketing Virtual References Services Chapter 5. Where Do We Go from Here? Appendixes Index | ||
942 |
_2ddc _cBK |
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999 |
_c1147 _d1147 |